Siju Narayan

Three decades across India's retail and consumer industry, combining business and technology — now helping brands align omni-channel and customer strategy, and coaching corporate teams on customer centricity, design thinking and sales excellence.

Siju Narayan comes with three decades in India's retail and consumer industry. His career combines business and technology, built at Godrej & Boyce, adidas India, Satyam Computer Services, Oracle India, Microsoft India and IBM India/South Asia. Across these companies and their clients, he managed different parts of the demand and supply chain.

Today he runs RexEmptor Consult LLP, his own consulting venture. The firm helps brands align their omni-channel business and customer strategies and build a complete Customer Experience (CX) and engagement framework, through practical consulting and a portfolio of technology solutions. He is also Start-Up Lead at Indorient Financial Services Ltd., a SEBI-registered merchant banker, where he helps start-ups raise growth capital and supports them on go-to-market strategy, compliance and business development.

Siju is a certified Independent Director and a lifetime member of the IICA Independent Director Databank. He coaches corporate teams on Customer Centricity (with Tata Group companies), Design Thinking and Sales Excellence, and speaks at management institutes including IIM Kashipur, XIMB, KIIT, WeSchool, K J Somaiya, SIBM Pune, BIMTECH and IMS Ghaziabad. He serves on the Technology Committee of the Retailers Association of India and the organising panel of ReTechCon, has hosted the Internet Commerce Summit and the India D2C Summit & Awards, and writes regularly for industry magazines and digital forums.